StrongArm
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Select Forgot Password? on the StrongArm sign-in screen and enter the email address associated with your account. Check your inbox and spam folder for the reset email.

If the email does not arrive or the link does not work, contact support with your account email and gym name. Never send your password or verification codes.

Confirm you are using the email address that received your StrongArm invitation. If you work with multiple locations, check that you have selected the correct gym.

Your workspace administrator can check your access and permissions. If you still need help, email us your gym name and the feature you are trying to access.

Check your connection, confirm the selected gym, and review any inbox, date, calendar, or assignment filters. Close and reopen StrongArm and check for an app update.

If the issue continues, send the affected feature, the date and time with your time zone, and any visible error message. Crop or redact customer details from screenshots.

In your phone settings, allow notifications for StrongArm. Check whether Focus, Do Not Disturb, or battery-saving settings are limiting alerts. Also check any notification preferences available in your StrongArm account.

Still missing alerts? Tell us your phone model, operating system, and which type of notification is missing.

Install the latest available StrongArm update, restart the app, and check your internet connection. If the issue continues, email the steps that trigger it, your device model, operating-system version, and app version if available.

Include what you expected to happen and what actually happened. You can also use support email to share feedback or request a feature.